Remember Amy’s Bakery from one of our Social Media 101 lectures? The lesson I learned from this social media drama is to check your emotions before critiquing and posting. Within the last few weeks, I’ve come across two stories that indicate there’s work to be done on making this lesson go viral.
Randi Zuckerberg, the former Facebook Marketing executive and sister of the site’s founder Mark Zuckerberg, learned a terse tweet several years ago still haunts her. Never mind about her more recent social media blunders, a BBC interviewer talking to Randi about her new book, asked her about that infamous tweet. Zuckerberg acknowledged she got her dander raised when a trendy New York bar refused to let her and some friends enter. She took to Twitter to voice her displeasure with the bouncer. Randi acknowledged she turned to the micro blog in the heat of the moment to express her feelings and forgot this megaphone sends not only good news fast and far but those things you regret tweeting too. I’d love to know what the tweet said, but my researched left me empty-handed.
Author D. Foy’s huffy criticism on Yelp about a posh New York tailor, left Foy’s future teetering. He pounded out a harsh review after the tailor refused to respond to Foy’s month-long string of phone and email requests asking for a fitting. His revenge on Yelp backfired. What Foy got was an immediate response from the posh tailor threatening a critique of Foy’s new book on Amazon by the tailor and his staff. (Read the whole story.)
After hearing and reading these stories, I decided not to clutter social media with my benign pettiness. No one had insulted or harmed me. It’s only my opinion. As I contemplated doing so, I could just hear my mom, “Didn’t I tell you if don’t have anything nice to say, keep your mouth shut.” Followed by, “What goes around, comes around!” Needless to say, mom’s mental, tape-recorded messages won this round. While I ‘ve decided to keep my opinions out of the social media limelight for now, someone else didn’t. In fact, the comments matched exactly what I’d recently shared with some friends. My boyfriend accuses me of writing the review. But, I didn’t. Honestly, I didn’t. Can I help it, if great minds and great palates have great taste buds? CRJ