5oci4lm3di4101

The Grand Social Media Experiment. We learn by doing.

Antisocial Media

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Having spent quite a bit of time lately on corporate telephone systems, waiting for answers, trying to connect to actual humans, I found this article to be timely.
When I finally do get connected, it’s typically been to someone who has difficulty understanding me, and I frequently cannot understand their thick accents either. If these corporations are trying to spend less time on phone connections with clients, perhaps they should have their phone banks in places other than Bangalore.

 

GB

 

http://www.forbes.com/sites/robasghar/2013/08/12/why-most-businesses-are-anti-social-in-a-social-media-era/

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Author: 5oci4lm3di4101

We're a class learning about the ins and outs of social media. We learn by doing.

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