The Grand Social Media Experiment. We learn by doing.

Listening versus monitoring

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I found a great article that set me straight on difference between listening and monitoring. the diagrams were interesting. Please check it out.listening.http://www.markeduljee.com/the-difference-between-monitoring-and-listening-to-social-media/ By listening I am hearing what someone else feels, thinks, wants. Monitoring watches, doesn’t contribute or take away. Now big business must stay distant from the little guys so does that mean they don’t listen? Of course they have guidance from powerful experienced higher ups that direct them in maneuvering strategies but somehow they have to hear what common folk want and need. Social media makes listening a bit more difficult and it is done from a distance. I bet many gambles are wagered about how people react and big business , being experienced are usually correct. With social media people are getting more removed from up close and personal. Reading body language spoke volumes and we lose this in social media, you know face to face exchange so new communicating techniques will evolve and be substituted.
Teenagers are replacing talking to texing. That contact is hard to replace. Is that possibly why people have become more brutal and less respectful to others and life itself? Listening and interaction are irreplaceable. Monitoring may continue to advance to the point where we have a constant eye watching all we do. I hope not. I want our future to slow down and maybe monitor for the negative effects our rapid move forward with technology might create. Karen Berge


Author: 5oci4lm3di4101

We're a class learning about the ins and outs of social media. We learn by doing.

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