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The Grand Social Media Experiment. We learn by doing.


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Responding to Negative Social Media

Imagehttp://www.hivestrategies.com/core-values/ 

This website really has a well thought out plan to deal with negative comments from SM.  I am really impressed with some of their key points ei:

8 rules of response

To successfully respond to negative comments in social media, follow these eight rules of response:

  • Don’t delay your response.
  • Respond on the same channel first.
  • Be honest.
  • Use calm, relaxed words.
  • Don’t get defensive.
  • Focus on feelings; don’t debate facts.
  • Have conversations, not arguments.
  • Remember HIPAA; say only what you can.


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ZT:BLOG SUCCESS FROM JEFF BULIAS:

From his e-book:Image
I started my blog jeffbullas.com in March 2009. After a great deal of online research
I became fascinated with the technology and the marketing power of social media.
I had only discovered Facebook nine months prior and had recently registered on Twitter. Facebook had initially surprised me with its ability to connect me with my college friends I hadn’t heard from in 20 years and the magic of its global technology. It was Arthur C Clarke the famous science fiction writer and author of 2001: A Space Odyssey who once said:
“Any sufficiently advanced technology is indistinguishable from magic”.
I started to notice the level of obsession and interest that these social networks were creating online and I felt motivated to learn more about the source of this buzz and conversation on the web. I sensed this was a game changing trend that couldn’t be ignored.
As I researched I came upon two books and one blog that inspired me to start the blogging journey:
  • The New Rules of Marketing and PR – by David Meerman Scott
  • The 4-Hour Workweek – by Timothy Ferriss
  • The HubSpot Blog – one of the finest blogs you will find about social media, blogging and content marketing.
I remember reading a HubSpot blog post and I came across an article that stated that if you are not sure what to blog about… JUST START!
So I did.
When I started my blog, I was unemployed, looking for work and my marriage of 19 years had disintegrated. Life was not what you would call a success. So I decided to get out of my comfort zone and take advantage of my spare time. I started blogging.
I registered and purchased my domain name, learnt the basics of WordPress and decided to write about the subject of my initial interest and fascination – Social Media. Agonizing over the topic, the content and the headline, I finally sat down and wrote my first post.
After completing the article I remember my finger hovering over the publish button for what seemed an eternity because I realized that soon the two billion users who have internet access around the world would be able to see my blog (not that anyone noticed at the time).
Finally the publish button was struck and my blog was live.
The comment by Bryan Appleyard in The Times of London seemed to sum it up so well:
The blogscape is not for the faint-hearted. Start blogging and you will initially be lulled into a false sense of security by the ease with which you just knock out a few paragraphs and click Publish Post. At once, there it is, out there for all to see. Remember, I do mean “all”. There’s a shocking disconnect between one fact — you sitting at your computer — and the next — what you just wrote being instantly visible to the entire world. Try to think of it as like stepping out of the toilet to find yourself standing on the centre spot at Wembley on cup-final day.
As I continued to blog I started using Twitter to build my targeted audience. I created a Facebook page so my blog could be found on Facebook. People started to read my posts, commented and started sharing them on Twitter, Facebook and LinkedIn. I discovered first hand that social networks were a powerful means to market and promote my blog. Writing and creating content was one thing, but without marketing and the interaction of readers, a blog can be a lonely and unfulfilling experience.
3 years later I have nearly 300,000 visitors to my blog every month. Twitter followers number nearly 100,000. I have been named as one of the Top 50 social media power influencers on Forbes.com (coming in at #14) and I get paid to speak around the world at events and conferences.
I continue to blog five mornings a week prior to starting my fulltime job. It has provided me with a great number of business opportunities and a worldwide network of stimulating and thought-provoking contacts.
Chris Brogan, one of the top bloggers in the world, who wrote a blog post titled Discipline and the Bloggers Opportunity quite rightly says:
Every time you post, you build an opportunity. It might be for making business. It might be for sharing thought leadership. It might be the chance to build some new relationships. Mechanically, it might just be another attempt to gain better organic ranking from Google. But each post is an opportunity.
I have experienced many of these opportunities through writing my blog, with more and more occurring each week. Chris also writes: To obtain any kind of value in these opportunities requires discipline.
I have been very disciplined in my approach and am now reaping the benefits. There is no doubt that this discipline has been a huge contributor to my success.
So you need discipline, but most of us use this trait in our everyday lives to varying degrees, so this should not be seen as a hindrance for you. But there is also a secret to blogging success that makes the discipline easy to apply and will sustain you on the journey and will provide endurance and attach real horsepower to your efforts.
This secret will provide you with the energy that will provide effortless success that will continue to flow into your blogging journey.


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LG Smart Phone and other appliances demonstrated by farout Gary Busey gets negative reactions from viewers

 

This article here discusses Celebrity Apprentice that did a show promoting LG smart phone, LED 54 inch LED  tv and other appliances. It was great to watch the show and the amazing new technology LG has come up with and everything can work off your phone. What will they think of next? I asked that and so did Gary Busey,  the Project Manager for Plan B, one of the competing  teams on Celebrity Apprentice. He got stuck on next LG will introduce the mechanical dog. What was he talking about? Now he is on national tv and he is so far out there in space. Busey has behaved very irrationally and it is obvious that he has minimal computer skills. Letting him be Project Manager was a risk but he needed to be fired, and I am so glad it finally happened. What amazed me is that Mr. Trump seemed to almost believe him and be fooled by his crazy behaviors.  He said some lies about his team and it angered me and I am sure many of others. He made many negative comments. But look at the ratings he got. Checking online about what people were saying after the show was aired last night I am amazed how Gary stirred things up in social media. He seems to know how to get attention. I thought he would have more negative comments than I have seen. If I got negative comments I would try to explain myself, or at least my thinking at the time. I think if negative comments result that it is a learning tool and all can benefit from those comments.

Of course we focus on the few negative comments verses the positive ones that we can grow from just as well as the negative ones. Negative comments go further in a person’s mind. There will always be people who disagree with my comments or blogging, I can use social media to grow in my knowledge base.

Watching Celebrity Apprentice showed me that even though I felt Gary Busey needed to go and was the weakest link,  not all viewers agree or felt the same way. *I guess learning to use social media has presented the fact that we all think a bit differently and it is easy to offend someone with my beliefs so be tactful and considerate when I use social media to express my feelings but I will always experience some controversy, so expect it and be open to explaining my views. Thanks. Karen B


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How groups/organizations use Social Media

choose a different perspective TheaterIntheBeginningPoster (1)

 

Industries are starting to realize what computers can do for them.  Industries are evolving with computers and applications.

The event of computers are new to the masses. Applications are being developed. From the beginning  of time there have been conspiracy theories, ripoffs, cons and misinformation. There were two materials since the beginning  of the eruption. The new race has been dogged by know it all’s with an email account with a false sense of knowledge. More will be written on this subject. It takes time for the learning curve to take us somewhere. JP